Questions about The Crisis Room
- How much does The Crisis Room cost per person?
- AED 1,450 per person for 15–24 people; AED 1,250 per person for 25–39 people; AED 1,120 per person for 40+ people. All figures exclude 5% VAT. A group below a band's minimum chargeable size is billed at that minimum: 19 people in the 15–24 band. Where a larger band costs less in total, it is quoted instead: groups of 22–24 are billed as 25 people at the rate for 25–39 people; groups of 36–39 are billed as 40 people at the rate for 40+ people.
- How long does The Crisis Room take, and when does it start?
- 10 hrs. Ideal start: 08:00 — the simulation needs an uninterrupted eight-hour block. Departure window: 07:30–08:30.
- What is not included in The Crisis Room?
- Transport (priced on request; most clients walk from an adjacent hotel); Overnight accommodation; Follow-up simulation (see add-ons); 5% VAT. These are stated before enquiry rather than raised at invoice time.
- What happens to The Crisis Room if the weather turns?
- Trigger: None — fully indoor. Fallback: Venue failure moves to a contracted alternate conference floor; the comms kit is portable by design. Control-room failure is the real risk — the simulation cannot run below three operators, and a two-person control room produces a slow, unconvincing day, which serves the client worse than a new date would. If the third operator is unavailable, we reschedule. You are told: Immediate, to the sponsor, by phone. Rescheduling is our call on this package, not the client's, because it turns on our operator cover.
- How far in advance do we need to book The Crisis Room?
- The booking lead time is 28 days — the scenario is written against the client's own sector and that takes four weeks. Ramadan and December dates book out first.