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K-03 Facilitated team building Year-round

The Crisis Room

A full-day decision simulation with a live control room feeding the team real pressure — incomplete information, a moving clock and consequences that compound. The premium end of facilitated work.

A team mid-programme on The Crisis Room — Dubai or Abu Dhabi, hotel conference floor with a main room and three breakouts.
Illustrative
Duration
10 hrs
Ideal start time
08:00 — the simulation needs an uninterrupted eight-hour block
Departure window
07:30–08:30
Group size
15 min — 40 max
Emirate / venue
Dubai or Abu Dhabi — hotel conference floor with a main room and three breakouts
Season
Year-round
Booking lead time
28 days — the scenario is written against the client's own sector and that takes four weeks

Why this is not the retail version

There is no retail version and there is no cheap version. The comparison is a crisis-management consultancy at AED 80,000–150,000 for the same day, or a tabletop exercise run internally — which fails for the same reason internal facilitation fails: the people writing the injections are the people being tested.

What makes this expensive is what makes it work. The scenario is written against the client's sector over four weeks, so the regulator is their regulator and the supplier failure is one they have genuinely lain awake about. A three-person control room runs it live, which means the second escalation is a consequence of a decision the team actually made at 09:40 — not a scripted beat that would have landed anyway.

And it is filmed. Two people face live questioning on camera at 13:00 and watch themselves back at 17:00. Nothing else in this catalog produces that.

Sell it to a leadership team that has never been tested together, or one that has just been through something real and does not want to be surprised the same way twice. It is not a team-building day. Do not let it be bought as one.

The day, minute by minute

Timeline

  1. −28 days Scenario design begins. Sector research, client briefing, the crisis is built around their actual operating reality
  2. −7 days Sponsor sign-off on the scenario. Participants receive role packs and know nothing else
  3. 08:00 Arrival, coffee, role confirmation. Rooms assigned
  4. 08:30 T-0. The scenario opens. First injection lands within four minutes
  5. 09:00 Control room begins live injections — media queries, a regulator, an internal leak, a supplier failure
  6. 11:00 First escalation. The situation worsens because of a decision the team made at 09:40, not at random
  7. 12:00 Working lunch — the clock does not stop
  8. 13:00 Press conference. Two nominated participants face live questioning on camera
  9. 14:30 Second escalation. Resource constraint forces a choice the team has been avoiding
  10. 16:00 T+8. Simulation closes
  11. 16:15 Hot debrief — what happened, in the room's own words, before anyone rationalises it
  12. 17:00 Structured debrief — the control room's timeline against the team's decisions, with the press conference footage
  13. 18:00 Close
  14. +7 days Decision review pack delivered — annotated timeline, decision points, footage, recommendations

Included

  • Bespoke scenario written against the client's own sector, signed off by the sponsor before the day
  • Participant role packs issued a week ahead
  • Simulation designer and three-person control room running live injections all day
  • Senior facilitator leading both debriefs
  • Hotel conference floor — main room plus three breakouts, full day
  • Breakout AV and comms kit — the injections arrive the way real ones do, by phone, email and screen
  • Filmed press conference with on-camera questioning
  • Day delegate catering — two breaks and a working lunch
  • Branded setup
  • Photographer, half day
  • Decision review pack within 7 working days — annotated timeline, decision points, footage, written recommendations
  • Event coordinator on site

Not included

Stated up front so there is nothing to argue about at invoice time.

  • Transport (priced on request; most clients walk from an adjacent hotel)
  • Overnight accommodation
  • Follow-up simulation (see add-ons)
  • 5% VAT

Weather & backup plan

Trigger
None — fully indoor.
Fallback
Venue failure moves to a contracted alternate conference floor; the comms kit is portable by design. Control-room failure is the real risk — the simulation cannot run below three operators, and a two-person control room produces a slow, unconvincing day that damages the account more than a cancellation would. If the third operator is unavailable, we reschedule.
You are told by
Immediate, to the sponsor, by phone. Rescheduling is our call on this package, not the client's — see the delivery notes.

Customisation options

Second simulation at 6 months, same team, escalated scenario AED 1,050/person
Board observer track — non-participating directors watching from the control room AED 4,800/event
Extended media training block, half day before the simulation AED 380/person
Individual decision-making feedback per participant AED 5,600/event
Overnight format across two days with an evening reset Priced on C-01 or a hotel package
Full video edit of the day, 8 minutes AED 3,200
Regulator or sector expert playing a live role AED 4,500/event

Questions about The Crisis Room

How much does The Crisis Room cost per person?
AED 1,450 per person for 15–24 people; AED 1,250 per person for 25–39 people; AED 1,120 per person for 40+ people. All figures exclude 5% VAT. Smaller groups are welcome and are billed at the band's minimum chargeable persons (19 for the 15–24 band).
How long does The Crisis Room take, and when does it start?
10 hrs. 08:00 — the simulation needs an uninterrupted eight-hour block Departure window: 07:30–08:30. The published timeline is door-to-door and already includes the transfer.
What is not included in The Crisis Room?
Transport (priced on request; most clients walk from an adjacent hotel); Overnight accommodation; Follow-up simulation (see add-ons); 5% VAT. These are stated before enquiry rather than raised at invoice time.
What happens to The Crisis Room if the weather turns?
None — fully indoor. The documented fallback is: Venue failure moves to a contracted alternate conference floor; the comms kit is portable by design. Control-room failure is the real risk — the simulation cannot run below three operators, and a two-person control room produces a slow, unconvincing day that damages the account more than a cancellation would. If the third operator is unavailable, we reschedule.. Immediate, to the sponsor, by phone. Rescheduling is our call on this package, not the client's — see the delivery notes.
How far in advance do we need to book The Crisis Room?
28 days — the scenario is written against the client's own sector and that takes four weeks. Ramadan and December dates book out first.

Who you are actually booking with

Written terms
Inclusions and exclusions on every package
Settled before signature, not at invoice
Contingency
Named fallback on every outdoor programme
Weather trigger and notification deadline on record

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